You may return most new, unworn items within 14 days of delivery for exchange or store credit.

We’re in the office from 9.00am – 5pm Monday – Friday.

☎ Contact Us by Phone: (0031) 630055763 (Mon-Fri 10am-5pm GMT )

71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ

No. Once your order has been placed it is final. If the item (s) are no longer required please return within 14 days.

If your order is canceled, you will be given a store credit.

We’re sorry to hear that. It’s possible the email has gone to your junk folder or maybe we have an incorrect email address for you. If this happens, please contact us straight away so we can verify whether the order has been placed and resend your confirmation.

We understand that you might not be at home to sign for your parcel; therefore the parcel may be left in a safe place. Please be aware that any instructions left are only requests and are not guaranteed. If this isn’t possible, a calling card will be left which will include details of how to re-arrange delivery.

Sometimes tracking codes don’t become active until 72 hours after dispatch.
If your tracking details do not show up after this period, please contact the DOPZIL LTD support team at [email protected].

In the very unlikely event that we cannot ship out your order within the stated delivery time, we will endeavor to ship it as soon as possible, and if this does not suit, you may request an exchange or REFUNED credit.

 Mastercard, American Express, Visa, Klarna, zipPay, zipMoney, ApplePay, Laybuy ,Ideal, Paypal.

Contact us

My question isn’t listed.

Please contact us: [email protected].

A member from DOPZIL LTD team will respond to you within 1 working day.